Privacy Policy

At CSV Column Mapper, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

1. Information We Collect

1.1 Account Information

When you create an account, we collect:

• Email address
• Name (optional)
• Authentication credentials (stored securely)
• Subscription plan and billing information (via Stripe)

1.2 Usage Data

We automatically collect information about your use of the Service:

• Number of files processed
• Rows analyzed and processed
• Saved mappings count
• Feature usage patterns
• IP address and browser type

1.3 File Data

Important: We do not permanently store your CSV files on our servers (unless you explicitly save them as mappings). Files are processed and then deleted according to our data retention policy.

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve the Service
• Process your requests and transactions
• Send you technical notices and support messages
• Respond to your comments and questions
• Monitor and analyze usage patterns
• Detect and prevent fraudulent activity
• Comply with legal obligations

3. Data Storage and Security

We implement industry-standard security measures:

• Encryption: All data is encrypted in transit (TLS 1.2+) and at rest (AES-256)
• Authentication: Secure password hashing and session management
• Access Control: Strict access controls and audit logs
• Hosting: Data stored on secure cloud infrastructure (Supabase/AWS)

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

4. Data Retention

We retain your data as follows:

• CSV Files: Automatically deleted within 24 hours after processing
• Saved Mappings: Retained until you delete them or close your account
• Account Data: Retained until account deletion, subject to legal requirements
• Usage Logs: Retained for up to 90 days for analytics and security

5. Sharing Your Information

We do not sell your personal data. We may share your information only in the following circumstances:

• Service Providers: With trusted third parties who help operate the Service (e.g., Supabase, Stripe, AWS)
• Legal Requirements: If required by law, court order, or government request
• Business Transfer: In connection with a merger, acquisition, or sale of assets
• With Consent: When you explicitly consent to sharing

6. Your Rights and Choices

You have the following rights regarding your data:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate data
• Deletion: Request deletion of your data and account
• Export: Export your data in a portable format
• Opt-Out: Unsubscribe from marketing communications

To exercise these rights, contact us at privacy@csvmapper.com

7. Cookies and Tracking

We use cookies and similar technologies to:

• Keep you logged in
• Remember your preferences
• Analyze usage patterns (anonymized)
• Improve Service performance

You can control cookies through your browser settings, but disabling cookies may affect Service functionality.

8. Children's Privacy

The Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Service. Your continued use after changes constitutes acceptance.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: privacy@csvmapper.com